Returns & Exchanges
At Truman Boot Co., we stand behind our craftsmanship and want to ensure you find the perfect fit. If your boots are unworn and in their original condition, you may return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the boots in their original packaging, ensuring all tags and accessories are included, and pack them securely into a shipping box.
Ship to Our Workshop
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our team inspects the boots for signs of wear, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing